How much do you charge for shipping?
All shipments are free of charge.

Will I be charged shipping, customs or duties?
No, the price you see is the price you pay: you will not be charged any extra fees.

When will you ship my order?
If you order an in-stock item, we will ship it to you within 3 business days.

How long will it take for my order to arrive?
Typically, delivery takes 5-20 business days after shipment, but it may take longer due to factors beyond our control.

Do you provide tracking information?
You will receive tracking information within 3-5 business days. But sometimes tracking may not be available if free shipping applies. In this case, please contact us at support@housepayless.com

Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@housepayless.com